Terms of Service

Last updated: June 14, 2026

Please read these Terms of Service carefully before using the PawSerene website. By placing an order or using our site, you agree to these terms.

Products and Orders

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify descriptions at any time. Prices are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion.

Accuracy of Information

We make every effort to display our products accurately. However, we cannot guarantee that your device's display will accurately reflect the actual color or appearance of products. Product descriptions are for informational purposes and we do not warrant that descriptions are complete, accurate, or error-free.

Payment

We accept major credit cards and other payment methods shown at checkout. By submitting payment information, you authorize us to charge the full order amount. All transactions are processed securely through our payment processor.

Shipping

We ship to addresses within our supported regions. Estimated delivery times are not guaranteed. Risk of loss and title for items passes to you upon our delivery to the carrier. See our Shipping & Delivery page for current processing and delivery windows.

Returns and Refunds

We offer a 30-day satisfaction guarantee. Please see our Refund Policy for full details.

Intellectual Property

All content on this site, including text, images, logos, and graphics, is the property of PawSerene and protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

Limitation of Liability

To the fullest extent permitted by law, PawSerene shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website.

Governing Law

These terms are governed by applicable law. Any disputes shall be resolved through binding arbitration or in the courts of the jurisdiction where our business is registered.

Changes to Terms

We may update these terms at any time. Continued use of our site after changes constitutes acceptance of the updated terms.

Contact

For questions about these terms, email us at support@pawsereneco.com.